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CPFAQ: The CafePress Storeowners FAQ
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CafePress Storeowner FAQ >

Customizing Your Store >

D'oh! I used a form tag (or some other broken HTML) and now my store customization page doesn't work. What can I do?

The easiest thing is to call or e-mail Cafepress.com and politely ask them to fix it for you. They'll blank out your custom text, so you'll have to recreate it from scratch.


If you're feeling a little more adventurous and know HTML pretty well, there is a way to fix it yourself: go to the broken customize page and save the HTML for the entire page to your local hard drive. Edit that HTML to change the relative references (to graphics, scripts, etc) to be absolute references back to Cafepress, and edit out your form tag - be sure to get yours, not the one for the customization! When you've done this properly, you can view the local HTML file in your browser, and it will look and act like the one on the Cafepress server. You can use it to fix your customization text, then when you click "Submit" it will send your changes to Cafepress. After that, you can access your customization page normally. (Matthew from The ARMAC Store)